General FAQs

  • What conditions do you treat at AM/PM?

    Our ER trained staff can treat most minor injuries and illnesses. For a complete list, please visit our services page.
  • Do I have to make an appointment to be seen at AM/PM Urgent Care?

    Appointments are not necessary for any urgent visits at AM/PM. If you would like to see the primary care physician for a well exam or annual physical, please call our office at (201) 387-0177 to schedule an appointment.
  • How long will I have to wait?

    At AM/PM, we are committed to ensuring a swift resolution to your injury or illness. As such, our wait times are very minimal – our patients rarely wait more than 15 minutes to see a doctor.
  • Do you accept my insurance?

    We are in network with most major insurances. Your coverage will depend on your insurance plan. please call the member service and the number listed on the back of your insurance card to inquire about your copays or deductible and coinsurance.
  • What if I don’t have insurance?

    We have affordable self-pay rates available for patients without insurance. If you are uninsured and you would like us to provide a good faith estimate, please call us at 856-532-0926 or email us at
  • Do you treat children?

    Yes, we see children 3 months and above.


  • Who is Most at Risk From COVID-19?

    Older adults are more likely to get severely ill from COVID-19. More than 81% of COVID-19 deaths occur in people over age 65. The number of deaths among people over age 65 is 80 times higher than the number of deaths among people aged 18-29. Those with underlying medical conditions also have an increased risk of sever COVID-19 symptoms. Immunocompromised individuals should be extra cautious to avoid contact with sick people.
  • How to Avoid Spreading the Virus to Others

    If you suspect you may have been in contact with someone who has the coronavirus and have yet to show symptoms, the best thing you can do is quarantine yourself in your home for up to 14 days. If symptoms do not appear in this time, you are likely in the clear, although there have been some cases that have appeared after the 14 day period. If you do begin to show symptoms, visit a healthcare professional that can help you. On top of self-quarantine, continue to wash your hands and any surfaces that you have come in contact with.
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  • How Can You Protect Yourself From COVID-19?

    People can help protect themselves from respiratory illness with everyday preventive actions. Avoid close contact with people who are sick. Avoid touching your eyes, nose, and mouth with unwashed hands. Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • How is COVID-19 Treated?

    There is only one FDA-approved antiviral drug – Remdesivir – to treat adults and children over the age of 12. There are currently trials underway to test the safety and efficacy of other antiviral drugs as well as corticosteroid dexamethasone for the treatment of COVID-19.
  • What are the Symptoms of COVID-19?

    Patients that have been diagnosed with COVID-19 have been found to exhibit many of the same symptoms of other respiratory illnesses. These symptoms include mild to severe fever, cough, and shortness of breath which typically begins anywhere from a day or two all the way up to 14 days after initial exposure. Many of the patients that have had severe complications from the virus also have pneumonia in both lungs. If you are experiencing symptoms, the CDC recommends calling or visiting your local healthcare provider for advice to avoid spreading germs to others. If you develop severe warning signs such
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  • How is COVID-19 spread?

    The virus that causes COVID-19 is believed to have emerged from an animal source, but is now being spread from person to person. It is thought to be primarily spread through close contact with another person carrying the infection through respiratory droplets produced through sneezing or coughing. It is also likely that people can get the coronavirus by touching surfaces that have the virus on it and then touching their mouths, nose, or eyes. To learn more about the transmission of COVID-19, visit the CDC’s website.

COVID-19 Vaccine FAQs

  • Who Can Currently Get the Vaccine?

    Currently, in New Jersey, vaccines are available to: Everyone 5 years of age and older If you have been fully vaccinated with a Pfizer, Moderna or Johnson & Johnson vaccine, you may be eligible for a booster shot.
  • Are Vaccinations Free? Will My Insurance Cover Them?

    No one will have to pay for the COVID-19 vaccine itself. According to the CDC, all providers must vaccinate individuals regardless of their health insurance coverage and are prohibited from charging recipients. All private health care plans are required to provide coverage for the vaccine regardless of whether the provider is in or out of network. Anyone covered by Medicare, Medicaid, NJ FamilyCare, SHBP, SEHBP, or CHIP will be covered to receive the vaccine. If you do not have health insurance, you will be able to receive the vaccine free of charge from any provider participating in the Center for Disease
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  • Are COVID-19 Vaccines Safe and Effective?

    COVID-19 vaccines authorized for use have gone through clinical trials involving tens of thousands of participants to determine their safety and efficacy. The known and potential benefits of the vaccine far outweigh the known and potential harms. To take extra precautions, after you receive the COVID-19 vaccine, you will be required to stay an additional 15 minutes for observation to monitor any potential side effects. Like many vaccines, a COVID-19 vaccine may cause some minor temporary discomfort. Some of these include a sore arm, tiredness, headache, muscle pains, chills, joint pain, fever, injection site swelling, redness, nausea, feeling unwell, and
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  • Where & How Do I Get the Vaccine?

    Currently anyone ages 5 and up can receive the vaccine in NJ. If you are one of these people, you can register to receive the vaccine here or come visit one of our Urgent Care centers in Cliffside Park, Bergenfield, or North Bergen. New Jersey has developed an extensive network of vaccination sites to serve those who are currently able to get the vaccine. There are many places you can go to get vaccinated including acute care hospitals, large state-coordinated mega sites, county/local sites, retail pharmacies, and other medical locations. AM/PM is also providing vaccinations using Moderna and you can come in to receive your
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  • How Do COVID-19 Vaccines Work?

    COVID-19 vaccines help our bodies develop immunity to the virus that causes COVID-19 without actually getting the illness. Unlike other vaccines which put a weakened or inactive germ into our bodies, mRNA vaccines, when injected, instruct the cells how to make a protein that triggers an immune response. The immune response will produce antibodies that will protect our bodies from getting infected if the real virus enters our bodies. This is the first time that mRNA vaccines have received an emergency use authorization, but researchers have been working with mRNA for decades. These vaccines can be developed in a laboratory
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  • How Many COVID-19 Shots are Needed to be Effective?

    Pfizer and Moderna require individuals to get two shots in order to be fully effective, with an additional booster shot suggested 6 months after your second shot. The Pfizer-BioNTech vaccine consists of two doses 21 days apart, and the Moderna vaccine has two doses 28 days apart. The Johnson & Johnson vaccine was approved for emergency use and requires only one dose to prevent Covid-19, although it is less effective than the Pfizer and Moderna vaccines.
  • Who Should Get a Booster Shot or Third Dose of the COVID-19 Vaccine?

    If you received the Johnson & Johnson COVID-19 vaccine and are 18 or older, you are eligible for a “booster shot” at any vaccine location, at least two months after. For those who received two doses of Pfizer or Moderna, a booster shot is suggested six months after your second shot in some situations.
  • Who is Eligible for Booster Shots?

    The following groups are currently eligible for booster shots: Ages 18+ Who Received Johnson & Johnson COVID-19 Vaccine: People who are 18 and older who received a single-dose Johnson & Johnson vaccine, at least two months after their Johnson & Johnson shot Ages 65+ and Long-Term Care Residents: People who are 65 years and older or who live in long-term care settings who received the Pfizer or Moderna vaccine, at least six months after their second shot Ages 50+ With High-Risk Health Conditions: People who are ages 50-64 with underlying medical conditions (listed below) who received the Pfizer or Moderna
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  • Do I Still Have to Wear a Mask After Getting Vaccinated?

    Yes, it is still strongly recommended that you wear a mask even if you are vaccinated, especially in an indoor setting. CDC recommends wearing a mask that covers your face and nose when in contact with others outside of your household, in healthcare facilities, and when receiving the COVID-19 vaccine. It is important to continue to utilize all of the tools in order to prevent the spread of COVID-19, like wearing a mask, social distancing, and washing your hands.
  • If I Already Had COVID-19, Should I Still Get Vaccinated?

    Yes, experts believe that people who have already gotten sick with COVID-19 may still benefit from getting the vaccine. At this time, not enough information is known about natural immunity to COVID-19 among those who have already had it, such as the length of time during which it is unlikely to get sick again.

COVID-19 Testing FAQs

  • Do I need a doctor’s referral to be tested for COVID-19?

    No, you do not need a referral to be tested at any of our locations.
  • When Should I Seek Medical Attention for COVID-19?

    The CDC advises that if you develop any emergency signs of COVID-19, you should seek medical attention immediately. These symptoms include: Trouble breathing Persistent pain or pressure in the chest Confusion or inability to arouse Bluish lips or face Call 911 if you are experiencing these symptoms. Notify the operator that you believe you have COVID-19 and put on a face covering before health arrives.
  • Should I Get Tested for COVID-19?

    Many people who get the Coronavirus only develop minor symptoms, or in some cases never show symptoms at all. These symptoms can resemble cold or respiratory illness effects and include: Mild to severe fever Cough Shortness of breath These symptoms typically begin anywhere from a day or two all the way up to 14 days after initial exposure. Many of the patients that have had severe complications from the virus also have pneumonia in both lungs. While our Coronavirus testing will determine whether you currently have the disease, we also offer Coronavirus antibody testing that can determine whether you ever have ever been infected. This is critically
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  • What If I Do Not Have Insurance?

    For self-pay patients coming in for COVID testing, the Federal COVID Uninsured Fund unfortunately no longer covers the cost of testing. The fee for testing is $120. For patients with insurance, if you do not have symptoms or exposure, the fee for testing is $120.
  • Will My Insurance Cover COVID-19 Testing?

    Per the CARES Act, most insurances have announced that they will cover the full cost of any testing or treatment for COVID-19. However, please contact your individual plan to verify coverage for any COVID-19 testing. Any inquiries regarding lab bills should be directed to the lab. If you are coming to our center for asymptomatic COVID-19 testing for clearance for work, travel, school or other activities, please contact your insurance plan to confirm they will cover the cost of your visit and testing. Some insurance plans may deny or apply cost sharing (copays, coinsurance or deductibles) to COVID-19 related claims as
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COVID-19 Antibody Testing FAQs

  • Will My Insurance Cover COVID-19 Antibody Testing?

    At this time, the following insurance payers are covering telehealth visits and waiving any cost-sharing obligations for their members for COVID 19 related diagnostic and antibody testing: 1199 Aetna Aetna Better Health of NJ Amerigroup Amerihealth Cigna Medicare Horizon Blue Cross Blue Shield Horizon NJ Health Qualcare Create Health Plans United Health Care and Oxford Wellcare, NJ Patients with these insurance providers can scan their insurance cards for processing. For all other patients, the virtual visit consult fee will be $50. If you do not have insurance coverage, there will be no charge for COVID 19 related testing and treatment
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  • Should I Get a COVID-19 Antibody Test?

    Timing is important for antibody tests. If you take it too early, the antibodies may not have formed yet. The test done at our office looks for IgG antibodies, which typically develops 7-14 days after onset of infection. While our Coronavirus diagnostic test is available for patients who are currently showing symptoms, antibody tests are intended for people who are currently healthy but have had the disease or think they may have had the disease. During our virtual pre-screening, we can discuss your situation and determine if you are eligible for an antibody test.
  • What is COVID-19 Antibody Testing?

    The antibody test is a quick blood test that tells patients if they have ever been infected with the disease by looking for antibodies in the patients’ blood. Antibodies are created when the body fights an infection, including COVID-19. This same process occurs when you get a vaccine such as a flu shot. The Coronavirus antibody test checks for these antibodies, instead of the disease itself, to see if the body has responded to the infection. Antibody tests are being developed rapidly and their full implications still aren’t known, but they are going to prove very helpful for scientists to learn
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AM/PM Locations

We happily accept walk-in patients or you can choose to book an appointment in advance to save some time.

We have convenient offices in the following locations:

Englewood Urgent Care

Allendale Urgent Care


Bergenfield Urgent Care

Cliffside Park Urgent Care

North Bergen Urgent Care

Norwood Urgent Care

Virtual Visit